Official CB88 Documents

Privacy Policy CB88 – Indonesia Member Data Protection

CB88 is committed to protecting every member's personal data. This page transparently explains how we collect, use, store, and safeguard your information.

Last updated: January 1, 2026

CB88's Six Data Protection Principles

Privacy is not just a formality at cb88. These are the six real principles we apply every day to keep all members' data secure.

256-bit SSL Encryption

All data transmitted between your device and cb88's servers is encrypted using 256-bit SSL/TLS protocol — the same standard used by global banking institutions.

Data Not Sold to Third Parties

CB88 has never and will never sell, rent, or exchange members' personal data to any third party for commercial purposes.

Secure Data Storage

Member data is stored on servers with multiple layers of physical and digital security — including firewalls, intrusion detection systems, and access restricted to authorized personnel only.

Financial Information Confidentiality

Your bank account details, e-wallet information, and transaction history are handled with the highest level of confidentiality. Financial data is never shared with any party beyond what is necessary to process transactions.

Data Control in Your Hands

Cb88 members have full rights to access, update, and request deletion of their personal data at any time through account settings or by contacting our support team.

Full Transparency

CB88 is committed to being fully open about how and why data is collected. There is no hidden data collection or undisclosed use of information beyond what is described in this policy.

Cb88 Members' Rights Over Personal Data

As a cb88 member, you have the following rights, which you may exercise at any time. cb88 is committed to responding to every request within a reasonable timeframe.

Right to Data Access

You have the right to know what personal data CB88 holds about you and to request a copy at any time.

Right to Data Correction

If any data is inaccurate or has changed, you have the right to request that cb88 update that information.

Right to Data Deletion

You may request deletion of your personal data after your account is closed, subject to legal obligations that may require CB88 to retain certain data.

Right to Object to Processing

You have the right to opt out of data processing for direct marketing purposes. Opt-out requests can be made through the communication preferences settings in your account.

Right to Data Portability

You have the right to request your personal data in a machine-readable format for transfer to another platform as needed.

Right to Restriction of Processing

In certain circumstances, you may request that CB88 temporarily restrict the processing of your personal data while a dispute or verification is being resolved.

Note: This document applies to all CB88 platform users. By registering or using CB88 services, you confirm that you have read and agreed to this privacy policy in its entirety.

1. Introduction & Scope

CB88 ("we", "the platform") deeply values the trust placed in us by every member. This Privacy Policy explains in detail how we collect, process, store, and protect your personal information when using the services at cb88.ceo and the CB88 mobile app.

This policy applies to all users of the cb88 platform, including unregistered visitors, prospective members in the registration process, and active members with an existing account. If you do not agree with the terms of this policy, please discontinue use of cb88 services.

CB88 operates in accordance with applicable data protection principles, including minimal data collection, lawful purpose, transparency, security, and accountability — principles we uphold in every aspect of our platform operations.


2. Data We Collect

CB88 only collects data that is strictly necessary to provide a secure, seamless, and personalized experience. The following are the categories of data we collect:

Data Category Example Information Purpose
Identity Full name, date of birth, national ID/passport number Identity verification (KYC), regulatory compliance
Contact Email address, phone number Account communications, security, notifications
Financial Account number, bank name, transaction history Deposit and withdrawal processing
Technical IP address, device type, browser, OS Account security, fraud detection
Platform Activity Game history, bets, logins, preferences Service improvement, experience personalization
Communications Live chat conversations, support emails Customer service quality improvement

CB88 does not collect sensitive data such as health information, political views, or religious beliefs. Data collected is solely for platform operational purposes and regulatory compliance.


3. How We Collect Data

3.1 Data You Provide Directly

Most data is collected directly from you when you perform certain actions on the cb88 platform:

  • Completing the new account registration form.
  • Completing the identity verification (KYC) process.
  • Making a deposit or withdrawal transaction.
  • Contacting the customer service team via live chat or email.
  • Updating your account profile information.

3.2 Automatically Collected Data

When you use the cb88 platform — whether via website or mobile app — certain technical data is collected automatically for security and service improvement purposes:

  • IP address and general geographic location (not precise location).
  • Device information: brand, model, operating system, browser or app version.
  • Session data: login time, session duration, pages visited.
  • Activity logs for fraud detection and account security purposes.
Automatic data collection is carried out solely for security purposes and platform performance improvement. cb88 does not use this data to build behavioral profiles sold to advertisers.

4. How We Use Your Data

CB88 uses your personal data only for lawful and relevant purposes. Below is a complete list of how member data is used on the CB88 platform:

  • Account management: Creating, managing, and securing your cb88 account.
  • Transaction processing: Processing deposits, withdrawals, and other financial transactions accurately and on time.
  • Identity verification: Running the KYC process in accordance with applicable regulations to prevent fraud and money laundering.
  • Customer service: Providing personalized and relevant support whenever you need assistance.
  • Platform communications: Sending important notifications regarding your account, security, promotions (if you have enabled this preference), and policy updates.
  • Platform security: Detecting and preventing fraudulent activity, unauthorized account use, and violations of terms of service.
  • Service improvement: Analyzing usage patterns in aggregate (not individually) to improve platform performance and user experience.
  • Legal compliance: Fulfilling legal and regulatory obligations applicable in cb88's operational jurisdictions.

5. Sharing Data with Third Parties

CB88 does not sell, rent, or trade members' personal data to any party. However, in the course of normal platform operations, there are limited situations where data may need to be shared:

5.1 Payment Partners

To process financial transactions, cb88 works with verified payment service providers — including banks, digital wallet providers (DANA, OVO, GoPay, ShopeePay), and payment gateways. Data shared is limited to only the information necessary to process your requested transaction.

5.2 Game Providers

Every game provider at cb88 receives only the minimal data required to authenticate your gaming session. Providers do not receive access to your financial data or full identity information.

5.3 Legal Obligations

CB88 may disclose user data to competent authorities if required by law, court order, or valid legal process. In such situations, CB88 will always endeavor to notify the affected user to the extent permitted by law.

Important: CB88 never shares member data with third-party marketing companies, data brokers, or any advertising platforms.

6. Data Security

Member data security is our top priority and something we never compromise on. cb88 applies multiple layers of technical and organizational protection:

  • Data encryption in transit: All communications use 256-bit SSL/TLS protocol to prevent interception.
  • Data encryption at rest: Sensitive data such as passwords and financial information is stored in encrypted form using strong algorithms.
  • Strict access control: Only cb88 personnel with explicit authorization may access user data, and all access is regularly audited.
  • 24/7 security monitoring: cb88's systems are continuously monitored to detect suspicious activity or unauthorized access attempts.
  • Regular security testing: CB88 conducts regular penetration testing and security audits to identify and address potential security vulnerabilities.
  • Incident response plan: CB88 has standardized incident response procedures to handle potential data breaches swiftly and transparently.
While no system is 100% immune, cb88 applies the best available security standards to protect your data. If you suspect unauthorized activity on your account, contact cb88 customer service immediately via live chat.

7. Cookies & Tracking Technologies

CB88 uses cookies and similar technologies to enhance the user experience on the platform. The following are the types of cookies used:

  • Essential cookies: Required for core platform functions such as maintaining login status and session security. These cookies cannot be disabled.
  • Functional cookies: Storing your preferences such as language, display settings, and previous choices to deliver a more personalized experience.
  • Analytical cookies: Helping cb88 understand how users interact with the platform in aggregate, so we can continuously improve design and performance.

You can manage your cookie preferences through your browser settings. However, disabling essential cookies may significantly affect platform functionality.


8. Data Storage & Retention

CB88 retains your personal data for as long as your account is active and for a defined period after account closure in accordance with applicable regulatory and legal obligations. In general:

  • Account and identity data is retained for the duration of the active account plus a minimum of 5 years after account closure for legal compliance purposes.
  • Financial transaction history is retained in accordance with applicable financial regulations, generally 5–7 years.
  • Customer service communication logs are retained for 2 years for service improvement and dispute resolution purposes.
  • Technical data and security logs are retained for 12 months for security investigation purposes.

After the retention period ends, data will be permanently deleted or anonymized so it can no longer be linked to your identity.


9. International Data Transfers

In some cases, CB88 user data may be processed or stored on servers located outside Indonesia — for example, for data redundancy, cloud services, or integration with international game providers.

When international data transfers are required, cb88 ensures that the receiving party provides a level of data protection equal to or greater than our own standards, through mechanisms such as legally binding Data Processing Agreements.


10. Privacy Policy Changes

CB88 reserves the right to update this privacy policy at any time to reflect changes in our practices, legal requirements, or technological developments. For material changes, we will provide clear notice on the platform at least 14 days before the changes take effect.

The last updated date is always displayed at the top of this page. Continued use of the cb88 platform after changes take effect constitutes your acceptance of the updated policy.

We recommend reviewing this page periodically, especially if you receive an update notification from cb88.


11. Contact Us

If you have any questions, concerns, or wish to exercise your personal data rights as outlined in this policy, please contact the cb88 team via:

  • Live Chat 24/7: Available directly within the cb88.ceo platform or the cb88 mobile app — the fastest way to get a response.
  • Support Email: [email protected] — for inquiries requiring documentation or more detailed explanation.

Our team is committed to responding to every data-related request within 7 business days. For general privacy and account security questions, you may also visit the FAQ CB88 available 24/7.

Last updated: January 1, 2026. This version of the privacy policy supersedes all previous versions published by CB88.

🔒 Your Data Is Protected at cb88 — Play with Peace of Mind

Now you know how cb88 protects your privacy and personal data. Join millions of members who have trusted cb88 as their online betting platform of choice.

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